Brandon Mauck, RN Nursing Informatics
Growing up as a South Dakota native, I was naturally very familiar with Mayo Clinic and its great reputation. As an adult I’ve had the opportunity to be a part of this unique and historic health system over the last four years. I’m always very proud of Mayo Clinic…proud of the enterprise as a whole, down to the department I work in. Though, I must say that I never imagined that I would be so well cared for by my employer.
Just after Thanksgiving (2013) my immediate family and I made a trip back to the Midwest to visit family and friends for the holidays. A few hours after arrival in North Dakota, my wife, who was 29 weeks pregnant, went into pre-term labor. As you can imagine, being in rural North Dakota and three hours away from trusted medical care was quite distressing. Once my wife and unborn baby were stabilized and care-flighted to Bismarck (ND), we found ourselves fearful of the medical unknowns that lay ahead of us. On top of this, we were terrified to know that we were now “stuck” 1,500 miles away from preferred medicine and from home with a 3.5-year-old, 2-year-old, and soon to be NICU baby. As I tried to brainstorm on how I could make this situation better or easier for my family, a light bulb went on in my head…“Mayo!” I recalled reading an article on the Mayo intranet about the Mayo air ambulance only a couple weeks prior to our trip and I had put the 1-800 number in my cell phone. I literally called the Mayo 1-800 helpline at 11am on a Sunday morning and my wife was picked up at 6pm that night for an air ambulance flight back home to Phoenix. With the help of all, my wife was able to make it to 31 weeks before our baby boy was born, a handsome preemie NICU baby who was healthy and only needed to grow and learn how to drink out of a bottle.
I write this in extreme gratitude to Mayo Clinic for providing me with a positive life-changing experience. Thank you Mayo Clinic, I will be forever grateful that you helped my family move from a situation of distress and fear to a place of improved safety, convenience, and comfort.